Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit our website. They contain specific information about your browsing session and help us remember your preferences. Cookies are essential for modern web functionality, allowing you to log in, keep items in your cart, and navigate efficiently.
Cookie Policy
This Cookie Policy explains how MyClassHelp.com uses cookies and similar tracking technologies to enhance your experience, analyze site performance, and deliver personalized content. Last updated December 11, 2025.
Types of Cookies We Use
1. Essential (Strictly Necessary) Cookies
These cookies are non-negotiable for our website to function. They enable core functionality such as account login, secure payment processing, and fraud prevention. Without these cookies, services like the Order Page or Student Dashboard cannot function. These cookies do not store personally identifiable information for marketing purposes.
- Session management and user authentication
- Security tokens (CSRF protection)
- Payment gateway connectivity (Stripe/PayPal)
- Load balancing and site stability
2. Performance & Analytics Cookies
We use these cookies to understand how visitors interact with our website. They collect anonymous, aggregated data about which pages are visited most, how long users stay, and where error messages occur. This helps us optimize site speed and fix technical issues.
- Google Analytics 4 (GA4) for traffic analysis
- Page load speed monitoring
- Heatmaps and user journey tracking (anonymous)
- Error logging and debugging
3. Functional Cookies
Functional cookies allow the website to remember choices you make. This includes your preferred language, region, or preserving your chat history with our support team. While not strictly necessary for the site to load, disabling them may result in a cumbersome user experience.
- Language and currency preferences
- Remembering your 'Keep me logged in' choice
- Live chat history and state
- Form auto-fill data (non-sensitive)
4. Marketing & Advertising Cookies
These cookies track your browsing habits to deliver relevant advertisements. We use them to show you MyClassHelp offers on other platforms (like social media) and to prevent you from seeing the same ad repeatedly. They may track your activity across different websites to build a profile of your interests.
- Ad conversion tracking
- Retargeting (showing ads to returning visitors)
- Social media pixels (Facebook, LinkedIn)
- Audience segmentation
How We Use Cookies
MyClassHelp uses cookies for specific, legitimate business purposes:
Usage Summary
Third-Party Cookies
We partner with trusted third parties to provide services. These providers may set their own cookies on your device. We do not control these cookies directly.
Analytics & Measurement
- Google Analytics: Analysis of website traffic. Google Privacy Policy
- Hotjar: User experience and heatmap tools. Hotjar Privacy Policy
Payment Processors
- Stripe & PayPal: Use cookies to detect fraud and process secure payments. These are strictly necessary for ordering.
Advertising Partners
- Google Ads: For search engine advertising and conversion tracking.
- Meta (Facebook) Pixel: For social media retargeting.
Your Cookie Preferences & Rights
You have full control over your cookie settings. You can manage them through our consent banner or your browser settings.
Browser Cookie Controls
Most browsers accept cookies by default, but you can block or delete them via settings:
- Chrome: Settings → Privacy and Security → Third-party cookies
- Firefox: Settings → Privacy & Security
- Safari: Preferences → Privacy
- Edge: Settings → Cookies and site permissions
Managing Consent
When you first visit MyClassHelp, a cookie banner appears. You can:
- Accept All: Enables all cookie categories.
- Reject Non-Essential: Blocks Analytics and Marketing cookies.
- Customize: Select specific categories to enable.
You can withdraw your consent at any time by clicking the 'Cookie Settings' link in the website footer.
Industry Opt-Out Tools
You can opt out of interest-based advertising from participating companies:
Data Retention & Expiration
Cookies stay on your device for different periods depending on their type:
| Cookie Type | Duration | Description |
|---|---|---|
| Session Cookies | Temporary | Expire when you close the browser tab. |
| Persistent Cookies | Varies | Remain until expiration or manual deletion. |
| Analytics Cookies | Up to 2 years | Used to recognize returning visitors. |
| Marketing Cookies | Up to 13 months | Used for retargeting campaigns. |
GDPR & CCPA Compliance
GDPR (European Economic Area)
If you are accessing our site from the EEA or UK, we adhere to the General Data Protection Regulation (GDPR). We only set non-essential cookies (Analytics/Marketing) if you explicitly click 'Accept'. You have the right to access, rectify, or delete data collected via cookies.
CCPA & CPRA (California Residents)
Under the California Privacy Rights Act (CPRA), sharing data via cookies for cross-context behavioral advertising may be considered 'sharing' or 'selling' personal information. California residents have the right to:
- Opt-out of the sharing of data for advertising purposes.
- Request disclosure of the specific cookies used.
- Request deletion of data collected via cookies.
To exercise these rights, please use the 'Do Not Sell/Share My Personal Information' link in our footer.
Global Privacy Control (GPC)
MyClassHelp honors the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we will automatically treat this as a request to opt-out of marketing cookies and the sharing of your data, without you needing to manually configure settings.
Contact Us
If you have questions about our use of cookies or this policy, please contact our Privacy Team:
- Email: support@myclasshelp.com
- Address: MyClassHelp Legal Dept, [Insert Your Business Address Here]
- Response Time: We aim to resolve privacy inquiries within 30 days.
Policy Updates
We may update this policy to reflect changes in technology or legislation (e.g., ePrivacy Regulation). The date at the top of this page indicates when it was last revised. Continued use of the site implies acceptance of the updated terms.